Privacy Policy
Effective date: July 23, 2026
Dixie Glass (“Dixie Glass,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit dixieglass.com, request a quote or service, or communicate with us by phone, email, website form, or text message.
Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, service of interest, project or vehicle details, address or service location, and the contents of messages you send us. We may also maintain records related to quotes, appointments, services, and customer support.
When you use our website, we and our service providers may automatically collect technical and usage information such as your IP address, browser and device type, referring page, pages viewed, and the date and time of your visit. We may collect this information through cookies and similar technologies.
How We Use Information
We may use information to:
- Respond to inquiries and provide quotes, scheduling, services, and customer support;
- Communicate with you about your request, appointment, project, or service;
- Operate, maintain, analyze, secure, and improve our website and services;
- Detect or prevent fraud, misuse, or security incidents; and
- Comply with legal obligations and protect our rights and the rights of others.
Text Messaging and Mobile Information
If you provide your mobile number and opt in to receive text messages from Dixie Glass, we may send conversational and service-related messages such as responses to inquiries, quote or scheduling updates, and service updates. Message frequency varies based on your request and interactions with us. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchase.
We do not sell, rent, or share mobile numbers or text-message opt-in information or consent with third parties or affiliates for their marketing or promotional purposes. Providers that help us deliver text messages may process this information only on our behalf and only as needed to provide those services. The information-sharing practices described elsewhere in this policy do not include text-message opt-in data or consent.
Cookies and Analytics
We may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, and improve performance. Our website uses Google Analytics, which may collect usage information through cookies or similar technologies. You can control cookies through your browser settings. For more information about how Google handles data, visit Google’s Privacy Policy.
How We Disclose Information
We may disclose personal information to vendors that provide services on our behalf, such as website hosting, form processing, analytics, communications, information technology, and customer support. These providers may use the information only to perform services for us. We may also disclose information when required by law, to respond to lawful requests, to protect safety or rights, or as part of a merger, sale, or other business transaction.
Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.
Your Choices
You may adjust cookie settings in your browser and opt out of text messages by replying STOP. You may contact us to ask about, correct, or request deletion of information you have provided, subject to applicable law and legitimate recordkeeping needs.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may link to websites or services that we do not control. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date.
Contact Us
If you have questions about this Privacy Policy, contact:
Dixie Glass
2147 Market Street
Pascagoula, MS 39567
[email protected]
228-762-5922